My data usage isn't displaying properly in my usage history on the Prepaid Self Service portal (text and voice history are displaying correctly though). According to the detailed usage history, the last time I used *any* data was on October 11, 2014 (i.e. 12 days ago!) Of course, that's totally incorrect - I don't use huge amounts of data, but I've definitely used some over the past twelve days. I just got off the phone with *611 - complete waste of time, since the only thing the CS rep did was repeat to me what her screen was showing for my data usage - which was exactly the same as what I was already seeing in the Prepaid Self Service portal. (On a side note: she managed to confuse MB with kB - Koodo, please train your CS reps better ....) After about ten minutes of useless back-and-forth, I finally convinced her to escalate my call, except that I got placed on hold that never ended. I bailed when my call timer hit the 60 minute mark (i.e. 50 minutes of being on hold). So what does this mean now? Am I (not) being charged for data usage at all? Or is the usage history going to update itself all of a sudden and I find out I've been using way more data than I realized?