Koodo Community



Data issue

My phone says that is not connected to the internet but when I check my usage online it says tgat it is active and there is alot of dara still svailable, as I justgot connected today and havent used any yet. Also, I have made sure that my mobile data is indeed on. Basically koodo ssys that my data is active and my phone says tgat it is active but it still will not connect.

3 replies

Userlevel 7
Badge +4
What kind of phone is it? Did you get it from Koodo or somewhere else?
Userlevel 7
Badge +4
Tap the menu key. Tap System settings. Tap More... Tap Mobile network. Tap Access Point Names. Press the Menu button Tap New APN: Name: KOODO APN: sp.koodo.com Proxy: leave blank Port: leave blank Username: leave blank Password: leave blank Server: leave blank MMSC: http ://aliasredirect.net/proxy/koodo/mmsc MMS Proxy server: MMS Port: 80 MCC: 302 MNC: 220 Authentication type: No set APN type: No set Tap menu key, then tap Save. Tap the radio button at the right of the Koodo APN to activate data services.
It is my own samsung galaxy s3. I did not get it from koodo.