Koodo Community

Could anyone solve my problem

Could anyone solve my problem, I already activate my koodo sim and account aswell but when I put it in my samsung galaxy a8 mobile ,it shows unknown network please help me to get out of this

3 replies

Userlevel 7
Badge +4
Is the phone unlocked and compatible with Koodo's frequencies?
I'm not sure about that
Userlevel 7
The phone seems like it should properly run on Koodo. From what I've seen, your phone supports:
GSM: 850, 900, 1800, 1900 MHz
LTE: 1800 (band 3), 2100 (band 1) MHz

You might have to configure the APN settings so that the Koodo network fully works with the phone by using this link.