Koodo Community

cant activate sim card

I cant activate my prepaid sim card as it gets stuck on step 5 of the on line activation

2 replies

Userlevel 7
Badge +4
If you can't activate online, give Koodo a call to get you set up.1-866-995-6636
Userlevel 6
Hi Marina, try to clear the cache and delete cookies on your browser first. If it doesn't help, call us and we'll guide you through the activation process. Rest assure that there is no fee to call for assistance! Thank you and welcome to Koodo Mobile! ________________________ If you see a good answer, give it a star.