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Cant activate my SIM card


Every time I go to the website "activateprepaid.koodomobile.com" all I get is "Server Error in '/' Application." I can't even activate my phone. Is koodo just scamming people now?

3 replies

Userlevel 7
Badge +4
It seems working for me. https://activateprepaid.koodomobile.com/ What browser are you using? Did you try to clear the cache and cookies or delete browsing history?
I've tried everything even on my phones browser
Userlevel 7
Badge +4
In that case, I would call customer service at 1-866-995-6636. Option 5 or keep pressing o to get a rep. Tell them you've tried everything to activate through online, but there was "Sever Error", they will help you out without charge.

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