Koodo Community
Question

cancellation

  • 23 August 2013
  • 2 replies
  • 13 views

I want to cancel the plan I have with Koodo, and of course cancel payments also. My son's phone is broken and he wants to choose a new carrier.

2 replies

You can just call Koodo and request a cancellation of the account as long as you are the account owner.
Userlevel 6
Badge +4
As Marcus said, Call Customer Service, then the Support Team will be more than happy to explain everything to you and take a look into options if you want to continue as a client... Tell us over the phone what you would like to have and there are chances that we will be able to accommodate you with something good... Enjoy your day!

Reply