In May 2018 I purchased a KOODO pre-paid sim card at Best Buy, Kingston, Ontario.
I mentioned I was going to use this for two weeks while in Canada. No pre-authorized payments were set up. After two weeks I dropped by at Best Buy and asked how to cancel this pre-paid sim.
Answer: just don’t pay, that will stop it. Fast forward 2 ½ years. November 2021, living in Europe. Received a note from a Collection Agency that I owe KOODO something around $120.00 + $40.00 odd dollars in interest at 28% over this time. Please pay as soon as possible since my credit rating is going to be effected.
Help lines or agents are not approachable since I obviously don’t have a North American telephone number. So they cannot return my call, nor can I contact KOODO anywhere to try to sort this out.
Any suggestions or help would be welcome
Thanks, Peter Overpelt