One bank I deal with (BMO Bank of Montreal) has a "Mobile Alerts" service whereby they can notify you by SMS text message when certain things happen in your account (e.g. a deposit). I have tried setting this up with my Koodo Mobile Prepaid Phone on 4 different occasions to no avail. As part of their setup process they send an SMS message with a verification code, that you have to turn around & enter on the setup page (website). I never receive the verification code (i.e. I don't receive their message). I have verified that SMS text messages DO work on my phone: I have sent/received messages with family. I think the problem is on their end; they deny this and suggest I check with my cell phone provider for misconfiguration on this side. My guess is that they are not properly configured to send messages to Koodo on their end (even though they can probably talk to Bell, Rogers & Telus with no problems). Looking for suggestions on how to resolve this. Thanks.