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Question

can't send or receive pictures

  • 30 April 2018
  • 5 replies
  • 25 views

I have a Samsung S6 and it just started not allowing me to send or receive pics, I have my mobile data is on.  Not sure why this is happening all of a sudden?  Any ideas?

5 replies

Userlevel 7
Badge +4
hi Niki,
If it worked before, and you didn't do anything, I would first try to restart the phone.
If that doesn't help I would try to reset network settings and check APN settings
Userlevel 7
Badge +4
Are you using the default messaging app? If not, which one are you using?
Are you using the default messaging app? If not, which one are you using?yes the default message app.
Userlevel 5



If you're using FB Msger or a 3rd party App double check the App setting or revert back to the default SMS/MMS of you S6.

Cheers
Thank you 🙂 it was my APN setting I believe...I reset them and my phone is working just fine now.  Thanks again for your help!  ❤

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