I can’t make any calls from my phone, it keeps saying that cannot connect call because I am calling from a blocked country, what the heck is that?? Since when is Canada a blocked country? I contacted tech service but couldn’t understand him with his accent. Nothing but problems with this Koodoo, I think time to switch to more reliable service. Has anybody else had this problem??? I did all the usual trouble shooting tips but it is not the phone itself it is the Koodoo service to me…...any suggestions on a good service provider??