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can't activate my koodo prepaid sim card


i cant find the link on the koodo web page that lets me activate my phone. I just bought the prepaid sim card and they said just go to the website and click on the activate link.

4 replies

Userlevel 6
Badge +4
Hi there... Just follow the link and you will be good to go!!! https://activateprepaid.koodomobile.com/
just get runtime error. I tried on my phones browser and on crome firefox and even explorer and my room-mates comp I cant access that site.
Userlevel 7
Badge +4
Austin Mahan wrote:

just get runtime error. I tried on my phones browser and on crome firefox and even explorer and m...

I made suggestion here http://community.koodomobile.com/koodo/topics/cant-activate-my-sim-card So let's stick with your post to get all the helps from other ppl 🙂
Austin Mahan wrote:

just get runtime error. I tried on my phones browser and on crome firefox and even explorer and m...

What should i do if this appears? We’re updating our systems.You won’t be able to access our online services and our Reps won’t be able to access your account. But don’t worry, you can always ask our Koodo Community or check out Help if you need answers to general questions. We’ll be up and running again soon I wish to activate it to night

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