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Bonus Boosters not showing on account


I activated prepaid account this week and purchased $30 Data booster and $25 talk booster, however, only the regular boosters show up. The additional bonus amounts do not.

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I checked the drop down menus again and I see that I should have purchased the bonus boosters and not the regular boosters. The koodo kiosk would not do anything. Called 611 and they sorted it. Used callback option 45 minutes. Drop down menues that match the marketing when adding boosters would cause less errors.
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Morrison wrote:

I checked the drop down menus again and I see that I should have purchased the bonus boosters and...

The interface can be rather kludgy, so 1980's. I ended up buying a regular booster when I wanted the bonus one as well.

Much easier to add the $$ to your account first, close the session, then open a new one to do the purchase rather than bouncing back and forth and never feeling entirely secure that things are going to work.

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