Koodo Community



Billing Stuff

If you pay with a credit card and/or get pre-authroized payments with it......does Koodo keep those on file? Has anyone had any bad experiences with that, like being overcharged, consistenly?

3 replies

Userlevel 2
If you are being overcharged consistently, it's because of your usage. Koodo will only bill you for your services & the additional usage.
Userlevel 6
I've been with them on pre-authorized for a good time. Never had any problems. Bills are rarely incorrect, people who get those bills are often. They just don't understand the bill but it is accurate. 🙂
Userlevel 7
Badge +4
I watch my bill every month and I have been charged correctly everytime with my Pre-Auth credit card