Koodo Community

been trying for 2 days to activate a new SIM card and the koodo website is still being serviced - so I am without a ph


Not happy with the website - cant use my phone and the kiosk where I got the SIM card doesnt help with online things - so now what?

4 replies

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This site where you activate prepaid works for me.

https://activateprepaid.koodomobile.com/
It's been like that for a couple years you actually need to call koodo to change or active the SIM
Userlevel 7
Badge +4
@Donna, you computer maybe caching an old message for some reason. Refresh history and you should be okay. We've had hundreds of activations the last few days. 
Userlevel 7
Badge +4
The site seemed a little cranky for a while but seems OK now. Try using a different browser.

https://community.koodomobile.com/koodo/topics/https-activateprepaid-koodomobile-com-brings-up-a-bla...

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