I paid $35 for minutes which koodo recognizes but i am unable to use the phone because it tell’s me i don’’t have a base plan I can not reach costomer service please help
Best answer by Allan M
Did you spend $35 buying minutes boosters? You need to have an active base plan in order to use the phone like mentioned.
You'll need to add enough money to your account to cover the base plan and then you'll be able to call!