Koodo Community

Automatic Top-up discrepancy

Why does my Transaction Record show $50. credit when I just approved Automatic Top-up for $15?

2 replies

Userlevel 7
Badge +4
Did you manually top up with $50 as well, Dave? What does your balance say? Automatic Top-Up only charges $15 on the day your base plan is up for renewal 🙂
No, I didn't intentionally authorize a top-up of $50. Could it have happened when I exited the Top Up tab to use the Automated Top Up tab instead? I'll check what the default amount is on the manual tab. Thanks for the clue.