I signed up for Koodo prepaid a month ago on the $15 plan. When I signed up I got some boosters and set up automatic top-up with my credit card so I wouldn't have to worry.
Well today is renewal date so I logged in to self serve to check on things and see the following information:
Base Plan Renewal Date: Expired
Why is it expired if I have I automatic top-up? Why is it expired if I have sufficient balance for renewal? I had better not lose my boosters.
It feels like some sort of glitch. There seem to be others on the forum with similar problems. I'm not too worried, but it is rather frustrating.