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Am the owner of the plan i have an android and an iPhone on it i need to cancel the iPhone sim but will still pay the plan fees as usual


Report my iphone stolen i am the owner of the plan i have an android and an iPhone on it i need to cancel the iPhone sim but will still pay the plan fees as usual

5 replies

Userlevel 7
Badge +4
you have to do this in self serve
Userlevel 7
Badge +4
Or calling koodo 611 (or 1 (866) 995-6636 if you don't have access to koodo phones. Could also send message to their facebook.
Userlevel 7
Badge +4
If you reported your phone stolen and suspend service, you still need to pay for service.
If you cancel the line , then you don't pay for the service.  You need to contact Koodo to cancel your service.
 "... i am the owner of the plan i have an android and an iPhone on it ..."
 - So, you have 2 lines under your account?

Mayumi wrote:

If you reported your phone stolen and suspend service, you still need to pay for service.
If you ...

Yes two seperate phobes and 2 seoerate numbers bit both are in my name on one bill.
Userlevel 7
Badge +4
Mayumi wrote:

If you reported your phone stolen and suspend service, you still need to pay for service.
If you ...

Yes you can do this by logging into self serve

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