Koodo Community


Activation of SIM card

I bought prepaid koodo simcard and activated online but it is not activated in my phone, whenever i tried calling someone from my phone it says not registered on network. Can you please help me to sort out this problem ?

3 replies

Userlevel 7
Badge +4
How long ago did you activate it? You might need wait a little longer.
Did you restart your phone? 
You can also try turn a power off take SIM card out, wait for awhile then put sim back in, then restart your phone.
I activated yesterday evening. Yes, I tried everything you said but still its not working 😞
Userlevel 1
have you checked on your account to confirm if its activated? If so might be best to call customer support and see if possibly didn't flow though properly