Koodo Community

Community

Solved

activating a new phone with a new number


i activated a new phone with a new number and prepaid plan. I got confirmation email that it was activated but when I call the number i get an answering machine. What do i need to d next?

3 replies

Userlevel 7
Badge +4
Did you insert the SIM card in your phone? You should be able to use it right away... let us know where you're stuck, Miz.
Userlevel 7
Badge +4
Sophia wrote:

Did you insert the SIM card in your phone? You should be able to use it right away... let us know...

BTW In order to receive and make phone calls, you will need to buy a "Talk Booster". The best value is the $25 one, which will give you 500 minutes and will not expire as long as you keep your plan active.
Userlevel 3
Hey Miz! 

Is everything sorted out? Unless you have a plan that already includes minutes, you do have to purchase a Talk Booster as Sophia has mentioned! 

Keep us posted 🙂

Reply