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Activate an account from last year


Activation of an account

4 replies

Userlevel 7
Badge +4
Oh you're probably out of luck there, Jack, if it's prepaid the account would have expired after 3 months, and postpaid (if I'm not mistaken) after 6 weeks or so after cancelling... sorry 😞
Userlevel 7
Badge +4
It's most definetely closed. You will need to re apply
Userlevel 7
Sophia wrote:

Oh you're probably out of luck there, Jack, if it's prepaid the account would have expired after ...

Both end after 90 days of inactivity (non payment for prepaid or cancellation for postpaid)
Userlevel 5
Hello Jack,

A Prepaid account is de-activated automatically if you've been without an active Base Plan for more than 90 days (please click here: http://koo.do/19veGdP).

You'll be happy to know that you can reapply for a new account whenever you're ready. No credit check is required for prepaid.

Thank you!

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