Koodo Community

Touch Down... Thank!

  • 11 December 2018
  • 1 reply
  • 56 views

Userlevel 2
I would like to say I received my order of P20 Mate's with Smart Watches last night, the whole experience was great except for the UPS delays admittedly I can't fault Koodo for selecting the lesser of the 3 evils and selecting UPS during a Canada Post job action, The phones watches and sim cards arrives without damage. I Promptly called Customer service to port my existing numbers and activate my account. Customer Service was a pleasure to deal with during the whole order from purchase to delivery , Both calls were Very Polite and Understanding during my conversation's! My experience with your customer service was great! Keep up the awesome work!
Thanks again!

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1 reply

Userlevel 2
Hello! Thank you for your kind words :)

You are more than welcome to contact us both in here or via Facebook or Twitter if there is anything else at all! I hope you enjoy your new phone, I did add that device to my wish list actually!