Koodo Community

Will I lose my monthly credit if I upgrade my plan?

  • 12 September 2023
  • 3 replies

I currently have the Black Friday Plan $55 20GB with $25 Credit for 2 years.

The speeds of 100Mbps are too slow and I want to upgrade to the $60 5G Plan I see via self-serve.


Will I lose my $25 monthly credit if I switch plans?


3 replies

Userlevel 7
Badge +4

Most likely, you will lose it. Not sure why you need more then 100Mbps for? Can you explain? Plus 5G speeds is just like 200MBps, nothing spectacular.

Userlevel 7
Badge +4

Absolutely you will lose these credits.  I had a friend who recently switched plans and they confirmed the credits dropped off.

Userlevel 7
Badge +4

I would at least hold out for the next black Friday to see your options then.