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Question

wifi calling, cannot add emergency adress

  • 13 October 2021
  • 1 reply
  • 28 views

When activating wifi calling, on the page where it ask to put the emergency address, no matter what address I put, once I clic continue, nothing happen.


1 reply

Badge +4

Which phone do you have?

Is VoLTE access setup in your self-serve account?

You’re situation sounds similar to a couple of other posts where customers were unable to save their emergency address for Wi-Fi Calling. The customer in the link below mentions that this solution worked, though it looks as though an emergency address had been entered incorrectly and had to be updated. 

If the problem persists, please send a private message to Koodo via Facebook Messenger or a DM via Twitter.

https://www.facebook.com/Koodo or https://twitter.com/koodo

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