I did not authorize it, I just got an email in my inbox saying recent changes had been made and Stream+ had been added to my account (I know for certain I did not). I immediately logged in and cancelled the add-on, but now I’m concerned that I will still get charged for it on my next bill cycle. Had anyone else had this issue?
Best answer by Boa_Guy Koodo
View originalDo you know if anyone else has access to your self serve?
You may want to change the password just as a precaution
No it is just me, but I did change my password just in case. That was my first thought as well. The add-on was added a few hours ago, and I’ve just had to remove it - do you know if it will still show up on my next bill cycle?
Hard to say.
But let me flag a rep to see what's going.
+4
I did not add stream+ to my account either. I immediately logged on to cancel it but I still see there will be a 4 dollar charge because it was mid cycle?
definitely an issue
Stream+ has been added to my account 3 times since Feb 21. Each time I have gotten a text saying it was added. Each time I have gone into my account and removed it. Why does it keep getting added?
Stream+ has been added to my account 3 times since Feb 21. Each time I have gotten a text saying it was added. Each time I have gone into my account and removed it. Why does it keep getting added?
Sounds like a pretty bad glitch. Let me flag a rep for you.
+4
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