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Why is Telus sending me a bill


why is telus sending me a bill when i pay you?

7 replies

Userlevel 7
How long has this been happening?
Userlevel 7
Were you ever a Telus customer?
Userlevel 6
Why do you think it's telus? The koodo bill also has telus' name on it because they own koodo. Is it an ebill?
No, it's a paper bill and it is my first 1. I pay koodo online! telus is trying to double me. Never been a Telus customer.
Userlevel 7
Fred Zapped wrote:

No, it's a paper bill and it is my first 1. I pay koodo online! telus is trying to double me. ...

Where does it say Telus on it? First bill is always a paper bill. Even if you pay online.
top of page. I been with koodo for approx. 8 months and paid monthly.
Userlevel 4
Fred Zapped wrote:

top of page. I been with koodo for approx. 8 months and paid monthly.

Maybe they're using TELUS paper to print your bill-:). On this bill, is it showing your Koodo account number and phone number? I'd call customer service to get this sorted out

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