Koodo Community

why do i pay for applecare!?

  • 21 September 2022
  • 3 replies

Why do I pay for apple care when I try to send my phone In it costs 700 for the repair! Help 

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3 replies

Userlevel 7
Badge +4

If you have AppleCare you definitely shouldn’t be paying that much.

Could you provide some more info on what happened? Did you take it to apple? What did they say? Did they recognize that you had AppleCare?

Do you have AppleCare or Koodo Device Care Complete?

I have applecare + through Koodo and it’s supposed to cover the back glass on my phone but when I put in the serial number of my phone they say it’ll cost $700 so what’s the point of paying for AppleCare + monthly for it to not cover anything? 

Userlevel 7
Badge +4

Do you have Applecare or Koodo’s Device Care Complete?

If you login to your self serve account it should show which one you have under the add-ons section.