Koodo Community
Question

Why can I not select the 45$ 4G plan with 6GB of data and unlimited call/text

  • 12 September 2022
  • 1 reply
  • 32 views

I got a promotion a while ago that let me get unlimited call/text with 12GB of data for 55$, but I have never used more than 5GB in the 1yr+ I have had the plan. I saw they have a plan with 6GB for 45$ online yet when I sign in to try and switch to it I only get options for more expensive plans, how do I get the cheaper plan?


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1 reply

Userlevel 7
Badge +4

Are you refering to the plan in the “starter plan” group? If so, you have to contact Koodo directly and ask a rep to change it for you.