Koodo Community

Community

Solved

why am i still paying for a tab of $35 for a phone that was lost, which i did report in as lost.


how do i get this solved faster to have that tab removed.

2 replies

Userlevel 7
Badge +4
Sadly, reporting a phone as lost does not change the Tab, Deb, you will still need to pay that off I'm afraid.
Userlevel 7
Badge +4
If the tab structure worked this way, people would just "lose" their phone when they got sick of paying tab or just ran into financial troubles. Sorry that you've lost your phone. If you need one ASAP try your local classifieds like kijiji or Craigslist or let go.

Reply