Koodo Community

Where'd the data add-ons go?

  • 8 September 2020
  • 1 reply

A couple of weeks ago I had a $10, two gig data add-on my account. I took it off by accident and want to re-add it, but there are literally zero data add-ons at all for me to choose from. Where’d they go? I just got called back to work and need that again.

1 reply

Userlevel 7
Badge +4

Was the add-on from an text offer? If so, it wasn’t available in selfserve. You would have to contact Koodo directly and ask a rep to put it back. Facebook messaging https://www.facebook.com/Koodo is probably the best method to contact them.