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When does a montly plan change occur?


I changed my monthly plan. When does the changes occur?

4 replies

Userlevel 6
Immediately after the plan change unless you specifically told customer service to have it change at a certain date.
Userlevel 6
Badge +4
Hi there Tobias... When you change the plan using Self Service, as Erwin said, it takes effect the second after, so immediately... The only way it can be future dated will be with Customer Service... So that is why recommended to change your plan the last day of your billing cycle, to avoid proration...
Thanks a lot Erwin.
Userlevel 6
Tobias Klauder wrote:

Thanks a lot Erwin.

Your welcome 🙂

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