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i just got a new account and whenever i try and access the online self serve, i get the message" You're still waiting to be approved Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved. what can i do to get in?
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Best answer by Ranjan Koodo 1 May 2017, 19:09

Hi Alfred - you should have received an email with info. on how to create your self-serve profile when you activated. Have you checked the email address you provided for this? If you didn't get the email, please shoot us a private message on Facebook and an agent will help further assist. 

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Hi Alfred - you should have received an email with info. on how to create your self-serve profile when you activated. Have you checked the email address you provided for this? If you didn't get the email, please shoot us a private message on Facebook and an agent will help further assist. 

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