Koodo Community



we added the us 10all to our phone last night for 10 days, it should have started next monday July 13/15 - what can I do?

help with incorrect dates for add on plan

2 replies

Userlevel 7
Hi Betty,

You can contact Koodo by dialling *611 and explaining your situation to the representative. If it was done recently, then chances are he can just change it for you but I'm not 100%. Although, contacting them by phone is your only chance of being able to get it fixed for you, so definitely try!
Userlevel 7
Badge +4
There's nothing you can do for this error for yourself. If you call customer service (611 from your Koodo mobile), they may be able to adjust this for you.