Koodo Community



US package not working iPhone6

I am in the us and added  a 3day text pkg, but can't get it to work, I don't know what settings to have, I have an iPhone 6- thanks

4 replies

Userlevel 7
Badge +4
Did you activate the no cost international roaming add-ons? If you go into your sefl-serve app, select Plans & Add-ons, then Get More Add-ons, select the two. It should be working then.
Userlevel 7
Badge +4
If you don't see it through self serve account, you can try to check through App.
Then restart your phone :) 
I will give that a try, thank you both!
Userlevel 3
Hey Sara! Were you able to get the app up and running? Let us know 🙂