Koodo Community

Upgrading Plans

Hi, I am unable to upgrade my plan to the $45 plan (1GB/Unlimited Minutes) via Self Serve. The promo plan doesn't come up each time I try to change plans. I know the promo ends today, can someone please help? I do not have any outstanding tab fees on my account. Thanks!

2 replies

Userlevel 7
Badge +4
You need to call to Koodo to get a new plan *611 from your phone.
Thanks Mayumi, I'll do that tomorrow.