Koodo Community

Update Rate Plan when I own my own phoe

  • 1 March 2021
  • 2 replies
  • 39 views

I am a longtime Koodoo customer and have my own iphone (no tab balance). How do I change my rate plan in Self Service? I only see option for Tab Basic, Tab Medium and Large Tab.


2 replies

Userlevel 7
Badge +4

In self serve go to View Rate Plan and then click Change Rate plan.  You should be seeing plans you can change to here

 

Userlevel 7
Badge +4

What plan do you have?  And what is your usage like?

Koodo recently moved their plans to Province wide minutes plan.  If you have a plan with Canada wide minutes and if you need need it, you might need  to compare prices and what's available out there. ( We might be able to suggest some options)

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