Koodo Community

Unintensional Roaming to the US

  • 11 January 2021
  • 2 replies

I live in the kootenays near the border and my phone keeps sending me a roaming note. How do I get these charges reversed as I haven’t been in the US.

2 replies

Userlevel 7
Badge +4

Contact koodo via Facebook Messenger or Twitter DM, or setup a callback via the virtual assistant.

Userlevel 7
Badge +4

Also go into your Network Settings and change your network selection from Automatic to Koodo so the accidental roaming doesnt happen