Hi, I hope someone can help.
I have just logged into my account and found that someone has added an additional phone and plan under my name. Thousands of dollars spent and I have never authorized this.
How can I remove the plan and get refunded?
Best answer by Allan M
You'll have to contact customer service about this. You can schedule a callback through the virtual assistant at koodomcom/chat or reach out to them with a pm via Facebook or Twitter.