Koodo Community
Question

Unable to remove data block

  • 31 July 2020
  • 2 replies
  • 55 views

I just upgraded my plan to include data but when I try to use it it tells me I have data block on. I cannot find the addon to remove it


2 replies

Userlevel 7
Badge +4

For your previous plan, did you have a no-data plan?  Did you have data block added to that play or did you use pay per use data or just had it toggled off on your phone?

 

Check to make sure your APN settings are correct

https://www.koodomobile.com/en/help/setting-data-your-non-koodo-phone

Userlevel 7
Badge +4

@Josh Dmytrow Looks like we already helped you out a couple of hours ago.

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