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trying to pay bill but system wont let me log in calvin


have account but system will not let me log in tried4 times with temporary password bank will not accept account number

2 replies

Userlevel 7
Hi Calvin,

What error message is it giving you? If you enter your password incorrectly too many times it will lock up your account and you'll need to call in to get it reset.
Userlevel 5
Hey Calvin! 

Are you still experiencing issues? If so, have you tried the forgot password link: http://koo.do/1Uz7xyW. If you tried to do so, but were unsuccessful, you'll need to contact our Customer Service over the phone or through Social Media by private message if your prefer (https://www.facebook.com/Koodo/).

Hope this helps!

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