I have five phones on my account.
All the tabs are paid. Zero balances.
We’ve been with Koodo for years.
About a week and a half ago, I switched 4 of the 5 plans because the plans were offering more Gigs for the same $. I’ve been trying for the last 9 days to switch the final phone plan but always get an “oh sorry, something went wrong. Try again” message.
Our plans reset tomorrow and I’ll try again but I’m not understanding why this change won’t take.
Any insights would be helpful. Thanks in advance.