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The plans out there are better than mine. Can I just cancel my line and open a new BYOD line?

  • 15 June 2021
  • 4 replies
  • 56 views

Can I add a new line to my account to make use of the new cheaper plans and just cancel my old one? Been wanting to change my phone number anyway.


4 replies

Userlevel 7
Badge +4

Yes you can definitely do that.
You'll just need to add the new line first to not close the account when you cancel your other line.

Userlevel 7
Badge +4

Make sure to update any 2 Factor Authorizations you may have to your current number first.

Userlevel 7
Badge +4

@Rodrigojc The one caution we want you to be aware before you switch is that the plans you referring to are at 3G speed. You use quite a bit of data every month.  Currently you are likely getting a speed of 75-125Mbs. The plans with 3G speed are only offering about 3Mbs. So you browsing experience is definitely impacted by the slower speed.  Hope this help with your decision!

Userlevel 7
Badge +4

Also note that the unlimited messaging included in the new limited use plans is Canada wide, not international, in case that makes a difference to you.

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