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Switching from monthly to prepdaid


Hi! How do I cancel my monthly plan and switch to a basic prepaid plan without going to the store?
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Best answer by David AKU 6 January 2019, 16:51

You can’t. You need to buy the prepaid SIM card at the store. Once you set up your new account, you can port your current number to your prepaid account and your postpaid account will be closed.

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Userlevel 7
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You can’t. You need to buy the prepaid SIM card at the store. Once you set up your new account, you can port your current number to your prepaid account and your postpaid account will be closed.
Is their any way to do this without going to the store? I am currently in Nunavik and will be for the next 6 months. Could the sim card be sent to me?
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yllek wrote:

Is their any way to do this without going to the store? I am currently in Nunavik and will be for the next 6 months. Could the sim card be sent to me?


Yes, you could find a Koodo prepaid Sim on EBay.
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You could also ask a friend to purchase one and mail it to you. Once you have it in hand, you can complete the rest on your computer.
Perfect! Thank you!!!