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Question

switch to telus via email

  • 15 October 2020
  • 6 replies
  • 61 views
S

I received an email requesting we switch to a telussharingplan.

  1. Can I do this all via email and link they sent?
  2. do I need a new SIM card for each phone (2)?
    3. Do I have to payoff any existing tab balances or will they carry over totelus?       thanks

6 replies

N
Userlevel 7

Are you sure that it is a legit Telus link? If not sure, you are better off calling Telus and discussing the email offer over the phone.

R
Userlevel 7
Badge +4

I received an email requesting we switch to a telussharingplan.

  1. Can I do this all via email and link they sent? Probably
  2. do I need a new SIM card for each phone (2)? Yes, new carrier, new SIM
    3. Do I have to payoff any existing tab balances or will they carry over totelus?       Yes, pay off any tab reamining at Koodo unless stated otherwise

 

When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
Sophia
Userlevel 7
Badge +4

If you move to Telus, then yes, you’ll need a new SIM card.  You also will have to pay off any remaining tab since Koodo is a different branch than Telus (they don’t share bills).

Not sure if you can sign up through the email since I don’t know what offer you got :)

S

Thank ypu

i will go visit them tomorrow and find out what offer is

R
Userlevel 7
Badge +4

They might not be aware of the offer if it’s personal. Take a screenshot of the offer before going to the store.

When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
N
Userlevel 7

Make sure you discuss the store fees if you decide to switch over with their help. Once you establish that this is a legit offer from a Telus official source, you may be able to minimize the transfer related cost by executing the switchover online.

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