Koodo Community

Stream+ Stopped working

  • 19 November 2023
  • 2 replies

I switched plans a couple of days ago, it cancelled My existing Stream+. I re-added Stream+, and it never gave Me any options to activate the services. So tonight, I cancelled Stream+, then re-added it. It was all happily working, Netflix, Apple TV, and Discovery+. Now, a few hours later, it’s asking Me to subscribe to Discovery+ again. (I was watching Discovery+ for a couple of hours earlier, with no issues) I went to self serve, on Koodo, and can’t re-activate anything.

Does anyone know what I should do?

Thanks. Robby V


Best answer by Flo Koodo 19 November 2023, 15:33

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

Hi @Robby V 

We have removed and re-added Stream+, will you please try activating the streaming services again using the steps here https://www.koodomobile.com/en/help/stream-plus

It is working again.

Thank you for the help!