Koodo Community


Still being charged my $15 tab

My tab showed as $0 on my August 7th bill and is still showing that on Self Serve but my September 7th bill has a $15 tab charge added on (the same as I have been paying for the past two years but should be finished). What's my next step to figuring out why this is happening?

1 reply

Userlevel 7
Hi Tracy,

If you only have the one line and positive it isn't for a second line you might still have a tab for, contact Koodo here: https://www.facebook.com/messages/t/koodo