I order a sim and havent received it and already been billed the first month. I have been waiting for the SIM to arrive but the call center said it has been delivered. What do I do?
Best answer by Dinh
You could ask the call center how did they know if the SIM card was delivered? and was there any tracking number with it?
Normally, if it was late, when you receive the SIM card, you could contact Koodo directly and ask a rep to give you some credit for the days lost in delayed shipping. I would suggest you chat with a social media rep via Facebook https://www.facebook.com/Koodo /Twitter messaging