Koodo Community

Shock free data not being paused

My data is not being paused at 500 MB despite signing up for shock free data. It's my phone number ending in 33.

3 replies

Userlevel 7
Badge +4
Hi Robert, I've updated your notification preference to block and notify once you hit 100%. This means you will get a notification advising that you've maxed your allotted data usage and will have to approve an overage charge if you wish to continue.
Userlevel 5
Hey Rob! No need to worry about the first 10 days of data usage as you can see the $0 charge next to your usage 😉! All the best!
Thank you very much, I'm glad to hear there'll be no overage charges for the extra data use.