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Suspended my phone last month and just received my bill with data charge??? My account shows that the phone is suspended?? what is up??

3 replies

Userlevel 7
Badge +4
Hello Elaine,

If you suspend your phone you still need to pay for what you have used so far. Doesn't it make sense?
Userlevel 4
Robert wrote:

Hello Elaine,

If you suspend your phone you still need to pay for what you have used so far. Doe...

Unless before suspension your account was clear and use of data occurred during the suspension which is unlikely to happen.
Userlevel 7
Badge +4
Elaine, there are no extra charges on your bill. As per Robert above, lost/stolen suspension still requires to pay for your plan. That's exactly what those charges are. 

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