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Seasonal hold, but bill is for $35.

We're on seasonal hold for $15. Last month our bill was under $9. This month it's over $35. Could someone explain why. Thank you.

2 replies

Userlevel 6
I'm curious as to how you had a bill under $9?
Userlevel 6
Hi Joylene, we can't access accounts from here so it's hard to say! When you check your bills online, what does it say? The best is to get your PDF bill: click on "View your bills" on the main page and select the month. You'll find more details on page 3 (please do not post personal info). Thank you! ________________________ If you see a good answer, give it a star.